At WellnessTransport.us (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and manage your data. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Data Collection We collect personal information from you when you:

  • Book a non-emergency transportation service.
  • Contact us via phone, email, or website forms.
  • Subscribe to SMS updates or other communication channels.

The types of personal information we collect include but are not limited to:

  • Full name
  • Contact information (phone number, email address)
  • Billing and payment details
  • Pickup and drop-off locations
  • Any other information you provide during communication or service requests

2. Data Usage We use the personal information collected for the following purposes:

  • To provide and manage our transportation services.
  • To process bookings and payments.
  • To send service-related notifications, including SMS updates.
  • To respond to inquiries and improve customer support.
  • To enhance our website and service offerings.

Note: Phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.

3. Data Protection We implement industry-standard measures to protect your personal information, including:

  • Secure servers and encrypted data transmission.
  • Regular monitoring of our systems for vulnerabilities and attacks.
  • Restricted access to personal information to authorized personnel only.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. User Rights You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Request the deletion of your personal information, subject to applicable laws.
  • Opt-out of receiving SMS or email communications at any time.

To exercise these rights, please contact us using the details provided in Section 6.

5. Opt-In and Opt-Out We provide options for you to control how we communicate with you:

  • Opt-In: By providing your phone number or email, you consent to receive service-related notifications.
  • Opt-Out: You can unsubscribe from SMS or email communications by following the instructions provided in the message or by contacting us directly.

6. Contact Information If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can reach us at:

7. Policy Updates We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we protect your data.

8. Accessibility This Privacy Policy is accessible via a link on our website’s footer. If you require this policy in an alternative format, please contact us using the details above.

Thank you for trusting WellnessTransport.us with your non-emergency transportation needs. Your privacy is our priority.